High Reliability Management: Operating on the Edge - Paperback

by Emery Roe (Author), Paul R. Schulman (Author)

High Reliability Management is the first book to provide an in-depth and timely look at the people who manage for high reliability-professionals who run critical systems in electricity, water, and transportation. The book tells of the extraordinary challenges that these "reliability professionals" face in ensuring that society's basic systems operate continuously and safely, even in the wake of errors in policy and technical design.

Author Biography

Emery Roe lectures in the Public Affairs and Administration Program at California State University, East Bay. Paul R. Schulman is Professor of Government at Mills College in Oakland, CA.