Refund policy
Last Updated: July 2026
At Smart Supply Deals, customer satisfaction is important to us. We work with trusted suppliers and fulfillment partners to provide quality products.
Return Eligibility
You may request a return within 30 days after receiving your order.
To qualify:
- Item must be unused
- Original packaging required
- Proof of purchase required
- Product must not be damaged by misuse
Some products cannot be returned, including:
- Personal care items
- Customized products
- Gift cards
- Clearance items
- Perishable products
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Please include:
- Order Number
- Photos of the product
- Photos of packaging
We will provide a replacement or refund after review.
Refund Process
Approved refunds are issued back to the original payment method.
Processing time:
- Review: 2–5 business days
- Bank Processing: 5–10 business days
Shipping charges are generally non-refundable unless the error was ours.
Exchanges
If available, exchanges can be arranged for defective products.
Contact
Customer Support
Email:
smartsupplydeals@gmail.com
Website:
https://smartsupplydeals.com
