Product Description
by Richard Bolstad (Author)
In 2013, Stanford Business School asked over 200 CEOs and Senior Executive Officers what they needed outside help for more than anything else. Their answer: managing conflicts. "When you are in the CEO role, most things that come to your desk only get there because there is a difficult decision to be made - which often has some level of conflict associated with it." they explain. If you're a manager (of a business, a classroom or a home), you don't always have the luxury of stable and peaceful relationships. You need to be able to create rapport and resolve disagreements fast, so you can get on with what you do best. The Transforming Communication course teaches you how to do that, and this is its manual, as used by certified Transforming Communication Instructors across the world.
Author Biography
Dr Richard Bolstad, who developed the course and wrote this manual, has trained people in conflict resolution in the war zones of Chechnya and Bosnia. Richard is a certified trainer with the International Association for NLP. He has managed a successful international NLP training company for 20 years and teaches top managers in New Zealand Government and corporate environments in New Zealand and across the world. Richard is a trained teacher, psychotherapist and a registered nurse. He is a parent and grandparent. His book Transforming Communication is a required text in a number of degree level programs.. He lives with his wife Julia Kurusheva north of Auckland, New Zealand. His articles have appeared in numerous journals, and he teaches these skills each year in Asia, Australasia, the Americas and Europe.
