Product Description
by Larry Hirschhorn (Author)
In this revealing study, Larry Hirschhorn examines the rituals, or social defenses, organizations develop to cope with change. Using extended ease studies from offices, factories, and social services, he describes why these often irrational practices that fragment and injure individuals within the workplace exist, how they operate, and how they can be reshaped to enhance people's work experience.
Back Jacket
In this revealing study Larry Hirschhorn examines the rituals, or social defenses, that organizations develop to cope with change. Using extended case studies from offices, factories, and social services, he describes why these often irrational processes that fragment and injure individuals within the workplace exist, how they operate, and how they can be reshaped to enhance people's work experience.
Author Biography
Larry Hirschhorn is principal and senior research manager at the Wharton Center for Applied Research.
