Product Description
by Robert Rauch (Author)
For over half a century, Robert Rauch, referred to as "The Hotel Guru", has witnessed and made history within the evolution of modern hospitality. From performing night audits on Sweda cash registers in the 1970s to utilizing AI-enabled revenue strategies today, he has seen it all. The Hotel Guru's Journey combines his fascinating behind-the-scenes narratives with proven operating insights.
This unique operations guidebook shares both the "war" stories and the systems that matter. Rauch shares lessons learned the hard way in trust, crisis management, technology adoption, and leadership. And aside from the entertaining personal experiences, you'll gain access to tried-and-true frameworks, in-the-trenches checklists, and practical guidance for all aspects of hotel operations.
Whether you're breaking ground on your first property, expanding a hospitality portfolio, or seeking to avoid costly mistakes, Rauch's five decades of experience provide your competitive advantage in building a successful and sustainable hotel.
For up-and-coming hoteliers, veteran general managers, and hospitality investors, The Hotel Guru's Journey is your map to long-term success.
