Product Description
by J. a. Thomas III (Author)
Becoming a successful manager requires a lot more than serving customers and making sure employees show up for work on time. Even if you understand every last detail of your business, that's not enough. Your expertise means nothing if you can't pass it along to the employees. How do you actually train someone so he or she really understands what you're trying to teach? Why is delegating with follow-up so important? What makes time management such a critical component of managing a successful business? The answers to these and many more topics are covered in this book. This is more of a manual than a book. Use it as a study guide to remind yourself of the necessary fundamentals every manager should incorporate into his or her daily interactions with employees and customers. A notes section at the end provides the opportunity to write down any ideas or thoughts you may have to help you improve. Whether you've been a manager for ten years or ten days, these fundamentals will help you manage a profitable business through well-trained employees. When you're able to do that, your business, employees and customers will all benefit.