Product Description
by Bill Eddy (Author), Ekaterina Ricci (With)
In a world filled with conflict, manipulation, and boundary-pushing behavior, SLIC Solutions for Conflict offers a calm and practical guide for addressing high-conflict behavior.
Drawing on decades of experience with high-conflict personalities, Bill Eddy, LCSW, Esq., and Ekaterina Ricci, MDR, present the 21/2-step SLIC Solutions(TM) method: Setting Limits and Imposing Consequences. This approach helps you respond with confidence--replacing passive tolerance or reactive aggression with firm, respectful boundaries.
Whether you're dealing with narcissists, workplace bullies, difficult relatives, or escalating community tensions, SLIC Solutions equips you with the tools to be assertive without being aggressive, to protect your peace, and to strengthen the social fabric around you. With calm authority, it empowers readers to become more confident limit-setters--helping make families, organizations, and communities safer and more respectful places for all.
You'll learn five key questions to help ensure your consequences are realistic and effective. With real-world examples from families, workplaces, courtrooms, and communities, this book provides actionable strategies to regain control in even the most challenging situations.
SLIC Solutions(TM) is the fourth core method in the internationally respected CARS Method(R) of conflict resolution--alongside Connecting (EAR Statements(TM)), Analyzing options, and Responding (BIFF Response(R)). With clarity and compassion, this book shows how to communicate boundaries, follow through, and preserve relationships--without falling into manipulation traps.
Assert without aggression. Protect your peace. Strengthen your community.
Author Biography
Ekaterina Ricci, MDR, MLS, is a dispute resolution expert and legal consultant specializing in cross-border negotiations, international diplomacy, and high-conflict dynamics. She is recognized for her interdisciplinary approach to resolving complex disputes where legal systems, organizational power structures, and cultural identities intersect. Ekaterina has served as a mediator, consultant, and policy advisor in international commercial and institutional disputes, contributing to resolution efforts in legal and multilateral settings. Her work draws on over a decade of experience integrating behavioral science, legal analysis, and narrative strategy to address high-stakes conflicts in courts, international forums, and corporate environments. She holds dual master's degrees in Dispute Resolution and Legal Studies from Pepperdine Caruso School of Law, and a B.S. in Microbiology, Immunology, and Molecular Genetics from UCLA. She completed advanced training in diplomacy and international law through UN programs in Geneva. Ekaterina also teaches and speaks on conflict systems, trauma-informed mediation, and cross-cultural negotiation.
