Product Description
by Frank Bria (Author)
Fresh from the global credit crisis, the banking industry is finding its way back. But customers have changed their expectations and alternative financial service providers are making inroads. No longer can banks simply be the place where money moves back and forth. To survive as an industry, banks need to come up with a new business model - one that achieves a unique value proposition for each and every one of their customers. That new model needs to address three big mistakes banks make today. Banks are: - too impersonal, - too late, and - too short-sighted. Begin the journey of transforming status quo banking into an industry that serves each customer the way they need - and in a way that is profitable. Uniquely crafting a banking experience for each and every person on the planet, creating seven billion banks.
