Product Description
by William F. Hawkins (Author)
Managing Employee Performance is the meat and potatoes of the subject and can be a self-study "read" or the foundation of an accelerated course. Readers learn how to set work expectations, analyze and handle performance problems, coach and train, make performance matter, and appraise performance. It covers concepts, application, and fit with IT supports. It is chock full of practical examples, cases, exhibits, review questions and exercises that build confidence and add real-world perspective. In class or online, the accelerated learning design benefits traditional and adult learners. Web based aids and games supplement. The author has 30-years experience managing and training managers in North America, Europe and Asia. Readers may include current leaders, managers, supervisors, and entrepreneurs, as well as students in college and post-secondary. Instructors separately can obtain assignments, quizzes, feedback samples, role plays, and share web games and visuals with others.
Author Biography
William F. (Fred) Hawkins has over thirty years' experience in manufacturing, R & D, and service organizations. He has held people management and profit and loss responsibilities. Currently, Fred is President of the American Productivity Training Institute, Inc. He has conducted hundreds of public and in-house management seminars for audiences in the United States, Canada, Europe, Hong Kong, Macau, and the Middle East. In addition, he is an adjunct faculty member with the Minnesota State Colleges and Universities system. Fred has written and produced numerous management courses in a broad range of management and supervisory topics. Familiarity with computer-based and accelerated learning approaches make his material practical and engaging for both the classroom and online delivery. He holds a Master of Business Administration Degree from Drexel University, Philadelphia. In addition, he earned the designation of Certified Manager from the Institute of Certified Professional Managers.
