Product Description
by Walter St John (Author), Ben Haskell (Author)
The purpose of this book is to provide practicing and aspiring managers and students of management a practical and comprehensive reference source for communicating on the job with all people in all situations. This "how-to" book provides readers with the essential knowledge, attitudes, and skills to perform the communicating aspects of their routine and special duties. The information is presented in two volumes and each topic is divided into "Things to Know" and "Things to Do."
Author Biography
Walter St. John is a semiretired writer with managerial experience in both the private and public sectors and as an officer in the U.S. Army. His career includes being an executive with the Hershey Corporation, the National Food Trade Association, an assistant superintendent of schools, and an assistant vice-chancellor of a state university. His education includes a BA degree in speech and communication, a master's degree in political science from the University of Arizona, and his doctorate in management and counseling.
