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Citizen Satisfaction: Improving Government Performance, Efficiency, and Citizen Trust - Paperback

$97.18 USD
$97.18 USD
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Citizen Satisfaction: Improving Government Performance, Efficiency, and Citizen Trust - Paperback
Citizen Satisfaction: Improving Government Performance, Efficiency, and Citizen Trust - Paperback
Citizen Satisfaction: Improving Government Performance, Efficiency, and Citizen Trust - Paperback
$97.18/ea
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Product Description

by F. Morgeson (Author)

Citizen Satisfaction investigates the topic of satisfaction with government services from a variety of perspectives, using case studies and empirical results from satisfaction studies at the federal level.

Author Biography

Director of Research, American Customer Satisfaction Index, USA

Number of Pages: 217
Dimensions: 0.49 x 8.5 x 5.5 IN
Illustrated: Yes
Publication Date: December 23, 2015
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