Welcome To Our Store.
100,000+ Products for Home, Medical, Office & Classroom Needs
Search
0 $0.00 USD
1 1

A Piece of the Pie: The Story of Customer Service at Publix - Paperback
$17.21 USD
$17.21 USD
Sale Sold out
Shipping calculated at checkout.
In stock (100 units), ready to be shipped

Available Offers

Fast delivery available on most orders

Multiple secure payment options accepted
Secure checkout with
  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Visa

Flight Range: Up to 1,000 meters (3,280 feet)

Maximum Speed: 45 kilometers per hour (28 miles per hour)

For all orders exceeding a value of 100USD shipping is offered for free.

Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item.

Otherwise, standard shipping charges apply. Check out our delivery Terms & Conditions for more details.

 View Product Details
Product Product subtotal Quantity Price Product subtotal
A Piece of the Pie: The Story of Customer Service at Publix - Paperback
A Piece of the Pie: The Story of Customer Service at Publix - Paperback
A Piece of the Pie: The Story of Customer Service at Publix - Paperback
$17.21/ea		 $0.00
$17.21/ea $0.00

Product Description

by Joseph W. Carvin (Author), Charles Jenkins (Foreword by)

Publix Super Markets has been the top-ranked supermarket on Fortune Magazine's list of most admired companies, the highest-ranked retailer in the nation according to the American Customer Satisfaction Index, in Fortune Magazine's "Hall of Fame" as one of America's best places to work, and named America's favorite supermarket by a national consumer magazine. The company's customers and admirers have long wanted to know Publix's recipe for premier customer service. With the help of Publix's customers and associates, whose own stories are woven throuighout, this book explains what that service is and how the company's associates make it happen..

Number of Pages: 184
Dimensions: 0.42 x 9 x 6 IN
Illustrated: Yes
Publication Date: January 18, 2018
you might like