PRODUCT DESCRIPTION
by William Glasser (Author)
Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.
Number of Pages: 144
Dimensions: 0.37 x 8.05 x 5.34 IN
Publication Date: October 18, 2018
