Product Description
by James O'Rourke IV (Editor), Sandra D. Collins (Author)
Managing Conflict in the Workplace takes a communication approach to managing and resolving workplace conflicts. Readers will learn the psychology behind conflict and how to use communication tools to raise issues effectively and to reach the best outcome from a conflict.
Number of Pages: 194
Dimensions: 0.41 x 9.02 x 5.98 IN
Publication Date: December 15, 2016