PRODUKTBESCHREIBUNG
by Po Chung (Author)
From Prof. Spencer Benson, Centre for Teaching and Learning Enhancement, University of Macau: "Service, according to Po Chung, is 'any activity that involves the energy and relationship created by two or more people in order to get something done.' With the demand to educate greater numbers of students, there has been a tendency towards a manufacturing model of education. Students go through an educational factory that's been maximized for productivity and quality assurance, but miss out on addressing what they bring to themselves and others. The 12 DIMENSIONS OF A SERVICE LEADER helps anyone looking to succeed in the 'Service Age.' There much for faculty and students to be learned from this book and by going through the reflective exercises."
Author Biography
PO CHUNG, co-founder of DHL Asia Pacific and Chairman Emeritus of DHL Express (Hong Kong), has dedicated his professional life and philanthropy to understanding, practicing, and educating others in the science and art of service leadership. He is founder and chairman of the Hong Kong Institute of Service Leadership & Management. A global thought leader and sought-after international speaker, Po is Officer of the Most Excellent Order of the British Empire (OBE) and an active member of many corporate and international boards. RAN ELFASSY was born in Jerusalem, grew up in Montreal, worked across Canada and the Middle East, and has been in Hong Kong since 2003. Since 2006, he has helped Po Chung develop his work in entrepreneurship and service leadership. Ran passionately believes in the value of learning, exploring and making the most out of every moment on our pale blue dot.
