Communicating with RESPECT: An action learning approach for health professionals - Paperback
Available Offers
Fastest Delivery Tomorrow With Vip DealOrder within 1 hr 8 mins.
Instant 10% Discount On HDFC Banks Credit/Debit Cards EMI and CreditCard
Couldn't load pickup availability
Product Details
Flight Range: Up to 1,000 meters (3,280 feet)
Maximum Speed: 45 kilometers per hour (28 miles per hour)
Shipping And Return
For all orders exceeding a value of 100USD shipping is offered for free.
Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item.
Otherwise, standard shipping charges apply. Check out our delivery Terms & Conditions for more details.
Product Description
by Andrew Rixon (Author), Sascha Rixon (Author), Hansel Addae (Author)
It's not just health professionals in Emergency Departments that need to communicate effectively under difficult conditions involving time pressure, high stress, and conflict. Executives, senior managers and leaders have this need too. Through simple, practical and effective tools validated by Emergency Department clinicians, this book provides health professionals with a team-based approach for being more effective communicators and influencers along the patient care journey. If this approach can work in the ED, we believe it can be successful in other sectors and settings too.
Based on COIN for ED Professionals(TM), a peer-reviewed and published communication and influencing skills training program developed for Emergency Department health professionals, this book:
--presents the RESPECT model, a 7 principled framework enabling health professionals to influence effectively and respectfully in difficult and high stress situations
--introduces the approach of action learning, the secret to continuous improvement
--provides a rich collection of real stories from clinicians, case-studies, exercises, activities and self-assessment tools targeting professionals seeking to significantly improve not only their own communication and influencing skills, but also those of their colleagues.
