# Making Conversation: Seven Essential Elements of Meaningful Communication - Hardcover

by **Fred Dust** (Author)

**A former Senior Partner and Global Managing Director at the legendary design firm IDEO shows how to design conversations and meetings that are creative and impactful.**

Conversations are one of the most fundamental means of communicating we have as humans. At their best, conversations are unconstrained, authentic and open--two or more people sharing thoughts and ideas in a way that bridges our individual experiences, achieves a common goal. At their worst, they foster misunderstanding, frustration and obscure our real intentions.

How often do you walk away from a conversation feeling really heard? That it moved the people in it forward in some important way? You're not alone. In his practice as a designer, Fred Dust began to approach conversations differently. After years of trying to broker communication between colleagues and clients, he came to believe there had to a way to design the art of conversation itself with intention and purpose, but still artful and playful. _Making Conversation_ codifies what he learned and outlines the seven elements essential to successful exchanges: Commitment, Creative Listening, Clarity, Context, Constraints, Change, and Create. Taken together, these seven elements form a set of resources anyone can use to be more deliberate and purposeful in making conversations work.

**Number of Pages:** 256

**Dimensions:** 0.9 x 9.3 x 6.2 IN

**Publication Date:** December 01, 2020

## Details

- **Price:** 29.99 USD
- **Vendor:** Books by splitShops
- **Type:** Books
- **Tags:** Books by splitShops, Shopify Collective

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 29.99 USD | In stock |

## Images

- Making Conversation: Seven Essential Elements of Meaningful Communication - Hardcover

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