# Building Engaged Team Performance: Align Your Processes and People to Achieve Game-Changing Business Results - Hardcover

by **Dodd Starbird** (Author), **Roland Cavanagh** (Author)

**Harness the Power of Your Most Valuable Resource--_Your Workforce_**

Process improvement approaches like Six Sigma and Lean Enterprise have worked wonders for countless organizations, but in the drive for true excellence, these approaches are only one important part of the formula.

_Building Engaged Team Performance_ explains the next wave of business improvement: driving breakthrough gains by integrating process improvement with "the people side" of performance.

Breaking new ground in the world of organizational improvement, performance management expert Dodd Starbird teams up with Roland Cavanagh, coauthor of the bestselling _The Six Sigma Way_, to present a system for aligning and optimizing processes and the efforts of any organization's most valuable asset: people.

Combining the principles from Total Quality Management (TQM), Six Sigma, Lean, and Socio-Technical Systems, Engaged Team Performance helps you harness the massive potential of human performance that is not captured by process improvements alone. Illustrated through real-life stories, _Building Engaged Team Performance_ offers a stepby- step program that shows you how you can more than double the productivity of your business. The authors' client examples are a diverse group of transactional and manufacturing organizations that have used Engaged Team Performance to:

-   Increase employee efficiency by 50% and save millions of dollars
-   Consistently deliver on critical customer requirements
-   Provide visual data for instant decision making- Create realistic staffing models for sustainable capacity
-   Establish standards for both team and individual performance
-   Develop leadership that facilitates team ownership of execution

_Building Engaged Team Performance_ provides the tools for building a superior system that optimizes effectiveness of outcomes for customers and efficiency of resource usage. Never before have human performance and process improvement been so closely linked in a single, sustainable method. Catch the next wave of business improvement with Engaged Team Performance.

**Praise for _Building Engaged Team Performance_**

"The Engaged Team Performance effort that we undertook has allowed us to reshape our process from start to finish and improve both productivity and the communication among multiple departments."  
**Art Bacci, President & CEO, Principal Bank**

"This book provides practical insights on building competencies of change leaders throughout the organization."  
**Dr. William D. Trotter, Managing Director, Association of Internal Management Consultants (AIMC)**

"By embedding these concepts into organizational culture, systems, and processes, a group of individuals may become a winning team."  
**Dan Bell, President, Canon Information Technology Services**

"When I led a division at GE during the heyday of Six Sigma, process excellence and team performance were both critical; yet they were considered different disciplines, supported by separate infrastructure. Engaged Team Performance combines and aligns the best of both, and it delivers even better results."  
**C. Lewis Fain, President, Mortgage Payment Protection, Inc.**

"If your strategic vision includes words like _growth, customer loyalty, value creation, responsiveness, quality, expertise, partnership, accountability, efficiency_, or _best in class_, then _Building Engaged Team Performance_ has to be part of the foundation. Without it you're just creating a house of cards."  
**Rick Larson, CEO, VFD Technologies**

### Author Biography

**Dodd Starbird** is a managing partner at Implementation Partners with 20 years of global business leadership, process excellence, and performance-improvement experience in consulting, sales, finance, manufacturing, systems, quality, operations, human resources, and distribution management.

**Roland Cavanagh, PE**, a managing partner at Implementation Partners, brings 34 years of leadership experience to clients in consulting, product design, manufacturing, systems, quality, and operations in a wide range of industries. He is coauthor of the _The Six Sigma Way_ and _The Six Sigma Way Team Fieldbook and lead author of _What Is DFSS?__

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**Number of Pages:** 240

**Dimensions:** 1.04 x 9.08 x 6.26 IN

**Illustrated:** Yes

**Publication Date:** October 12, 2010

## Details

- **Price:** 38.88 USD
- **Vendor:** Books by splitShops
- **Type:** Books
- **Tags:** Books by splitShops, Shopify Collective

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 38.88 USD | In stock |

## Images

- Building Engaged Team Performance: Align Your Processes and People to Achieve Game-Changing Business Results - Hardcover

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